Research within the MHELM project
During the months of September-November 2022, the participants of the MHELM project presented in several scientific events the results of the research carried out within the project.
L. Bugaian. Managers and leaders: are they different? At the 3rd International Economic Conference „Competitiveness and Sustainable Development in the Context of European Integration”, organized online by the Faculty of Economic Engineering and Business of TUM in partnership with the National Institute for Economic Research on November 4 and 5, 2021, Mrs. Bugaian L. presented the results of the research – Managers and leaders: are they different?, developed within the project. The author asked – if a good manager is automatically a good leader, what would be the difference between leadership and management. The paper presented summarizes the general findings on the terms „leader” and „manager” based on several recognized works in the field, identifies the most common points, as well as the differences between these two terms.
A. Cotelnic. and I. Dorogaia. Applying the EFQM model of excellence to higher education institutions (based on the AESM example) At the International Scientific Conference „30 Years of Economic Reforms in the Republic of Moldova: Economic Progress through Innovation and Competitiveness” held at AESM on September 24-25, 2021, Mrs. Dorogaia Irina and Mrs. Cotelnic Ala presented the results of the research conducted within the project, which aimed to study the theoretical aspects of the EFQM model, based on previous research done by scientists in the field, as well as the application of this model for the self-evaluation of quality of processes at AESM. The authors presented the methodology for applying the model within AESM.
A. Cotelnic and I. Dorogaia. Modern models of quality evaluation in higher education. During the Scientific-Practical Symposium dedicated to World Quality Day, which took place on November 11, 2021, Mrs. Dorogaia Irina and Mrs. Cotelnic Ala discussed some models of quality evaluation in higher education based on customer orientation and determination of stakeholder satisfaction. The authors conducted a study of various models of quality evaluation in higher education, which includes both the theoretical approach to the importance of quality in higher education and the highlighting of the EFQM model and its application at the Academy of Economic Studies, focusing on recommendations which result from the EFQM analysis.

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